Welcome to the Vault

We've included sections inside the vault for the most common information that families need to share. There are areas covering the practical aspects of life (for example, where the spare house key is kept), professional contacts, important documents, and more. Simply follow the on-screen instructions, add the information and press Save. Skip over any sections that don't apply to you.

The vault is secured with advanced digital protections, but there’s no need to include detailed personal information. Simply noting the person’s first name and initial is enough—no need to specify their exact address. Only trusted friends and family with the password will be able to view the information, and they’ll already know who it’s about and where they live!

Yes, you can share your unique password and Podplan login if you’d like someone else to fill it in for you. Once logged in, they can complete and save each section directly. You'll set up your password the first time you log in.

Alternatively, you could gather the details gradually and fill in the guide yourself.

Inside the vault, you’ll find a bell icon in the navigation bar. Click it to set reminders for updating details—you can choose to be reminded monthly, quarterly, or yearly. Reminders will be sent to the member’s email address.

The initial setup takes about 45 minutes if you have all the details ready. After that, just a few minutes here and there will keep it up to date.

If you don’t see a specific place for the information you'd like to include, don't worry—there’s a Miscellaneous section for anything extra.

No, you don’t have to. You can choose to add only the details that are relevant to you and skip any sections that don’t apply. For example, if you're listing contact information for an important person, you can include their phone number or email address without filling in the address fields.