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The Care Inspectorate is the independent regulator of health and adult social care in Scotland which monitors and evaluates registered care services. All care services in Scotland must be registered.
Evaluation of services is based on 5 key questions:
- 1. How well supported is the users wellbeing?
- 2. How good is the leadership?
- 3. How good are the staff?
- 4. How good is the care setting?
- 5. How well is care and support planned?
A six-point scoring scale is used to describe the quality:
6 = Excellent, outstanding or sector leading
5 = Very good, the service has some major strengths
4 = Good, the service has important strengths, with some areas for improvement
3 = Adequate, strengths just outweigh weaknesses
2 = Weak, priority action is required
1 = Unsatisfactory, urgent remedial action is needed
To check the details of registered home care agencies or care homes in the area of your choice (and read their inspection results), use the search function on the Care Inspectorate website. Read our step-by step guide to navigating the site before you begin.